How do I find my transaction ID?

Your transaction ID can be found in the payment confirmation email you received after your purchase. It typically starts with 'ch_' for card payments or 'pi_' for other payment methods.

What is the refund policy?

We offer refunds within 7 days of purchase if you're not satisfied with our service. Refunds are processed back to your original payment method within 5-10 business days.

How long does a refund take?

Once approved, refunds are typically processed within 5-10 business days depending on your payment provider.

SUPPORT

Demande de remboursement

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Numéro d'identification de la transaction

Find this in your payment confirmation email

Adresse électronique

The email associated with your account

Où trouver votre ID transactionnel

Votre ID transactionnel se trouve dans l'email de confirmation de paiement que vous avez reçu après votre achat. Il commence généralement par «ch_» pour les paiements par carte ou «pi_» pour d'autres méthodes de paiement.

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