How do I find my transaction ID?

Your transaction ID can be found in the payment confirmation email you received after your purchase. It typically starts with 'ch_' for card payments or 'pi_' for other payment methods.

What is the refund policy?

We offer refunds within 7 days of purchase if you're not satisfied with our service. Refunds are processed back to your original payment method within 5-10 business days.

How long does a refund take?

Once approved, refunds are typically processed within 5-10 business days depending on your payment provider.

SUPPORT

환불 요청

Need help with a purchase? We're here to assist you.

트랜잭션 ID

Find this in your payment confirmation email

이메일 주소

The email associated with your account

트랜잭션 ID 찾기

트랜잭션 ID는 구매 후 받은 결제 확인 이메일에서 찾을 수 있습니다. 일반적으로 카드 결제 시 'ch_'로 시작하며, 다른 결제 방법의 경우 'pi_'로 시작합니다.

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