How do I find my transaction ID?

Your transaction ID can be found in the payment confirmation email you received after your purchase. It typically starts with 'ch_' for card payments or 'pi_' for other payment methods.

What is the refund policy?

We offer refunds within 7 days of purchase if you're not satisfied with our service. Refunds are processed back to your original payment method within 5-10 business days.

How long does a refund take?

Once approved, refunds are typically processed within 5-10 business days depending on your payment provider.

SUPPORT

要求退款

Need help with a purchase? We're here to assist you.

交易编号

Find this in your payment confirmation email

电子邮件地址

The email associated with your account

在哪里查找交易编号

您的交易身份可在您购买后收到的付款确认邮件中找到。通常以“ch_”开始,用于支付卡片或“pi_”开始,用于其他支付方法。

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